HELP - Shop Online Questions / Is it safe to buy online?

NECK & NECK's online store will only accept payments made by credit or debit card (Visa, Visa Electron, MasterCard or AMEX) and the payments will be made in euros.

The customer will be charged online, in other words, in real time, through the payment Gateway of the relevant financial entity, once it has been confirmed that all the details communicated are correct.

In order to give the payment system maximum security, NECK & NECK uses the secure payment systems of leading financial entities in electronic commerce. This way, confidential payment details are transmitted directly and in an encrypted manner (SSL) to the relevant entity.

As an additional security measure to the “Secure Payment” system, and to collaborate in the prevention of Internet fraud, NECK & NECK reserves the right to check the personal details provided by the customer and to adopt any measures it considers appropriate (including cancellation of the order) in order to ensure that the purchased goods are dispatched in accordance with the details stated on the order.

For any problem with your purchase, please contact us by phone at +34 902 104 722 or by email to tiendaonline@neckandneck.com